At f168, your privacy is not merely a legal obligation — it is our moral responsibility to every member. This privacy policy transparently explains how we collect, use, store, and protect your personal data as a member of our platform in Malaysia.
We don't just comply with the law — we go further to ensure your personal information stays safe and in your control at all times.
All data transmitted between your device and f168 servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's major banks to secure financial transactions.
F168 has never and will never sell, rent, or exchange your personal data to any third-party advertising or marketing entity without your explicit consent.
You have the full right to access, correct, and request deletion of your personal data. Contact our support team at any time to submit a privacy-related request.
Your data is stored in internationally certified, round-the-clock monitored data centres. Access to member data is strictly restricted and regularly audited by independent parties.
The f168 privacy policy is designed in accordance with Malaysia's Personal Data Protection Act (PDPA) 2010, ensuring every aspect of your data handling complies with applicable local laws.
You can control the types of communications you receive from f168 — from promotional notifications to account updates — directly from your account settings at any time.
F168 collects your personal information through several means — during registration, while you use the platform, and through your interactions with our support team. We only collect information that is genuinely necessary to provide you with the best possible service.
Information you provide directly:
Information collected automatically:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity | Name, MyKad, date of birth | Account verification & KYC |
| Contact | Email, phone number | Communication & account security |
| Financial | Bank account, transaction records | Payment processing |
| Technical | IP, browser, device | Security & fraud prevention |
| Usage | Game history, session duration | Responsible gaming & improvements |
Every piece of data we collect has a clear and legitimate purpose. f168 does not use your data for any purpose unrelated to the provision of our online gaming platform services.
Your personal data is used for the following purposes:
F168 does not sell, rent, or disclose your personal data to third parties for marketing purposes. However, there are limited situations where sharing information is necessary to enable us to operate our services properly and comply with the law.
We may share your data with:
All third parties working with f168 are required to comply with strict data protection standards and may only use your data for agreed purposes. They are not permitted to use your information for their own ends.
Your data security is the top priority at f168. We continuously invest in the latest security technologies and processes to ensure your personal and financial information is always protected against unauthorized access, loss, or misuse.
Security layers we use:
While we take all reasonable steps to protect your data, no security system can guarantee 100% protection on the internet. You also play an important role in keeping your account secure by using a strong password and never sharing your login credentials with anyone.
The f168 website and app use cookies and similar tracking technologies to enhance your experience and ensure the platform functions correctly. Cookies are small text files stored on your device when you visit our website.
Types of cookies we use:
You can manage or delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the f168 platform and your gaming experience.
Under Malaysia's Personal Data Protection Act (PDPA) 2010 and the f168 privacy policy, you have the following rights regarding your personal data. We are committed to respecting and facilitating the exercise of these rights.
You have the right to request a copy of your personal data that we hold at any time.
You may request that we correct any inaccurate or outdated data in your records.
You may request the deletion of your personal data, subject to applicable legal retention obligations.
You may object to the processing of your data for direct marketing purposes at any time.
In certain circumstances, you may request that we restrict how we process your data.
You have the right to receive your data in a structured, machine-readable format for transfer to another party.
F168 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable laws in Malaysia.
| Data Type | Retention Period | Justification |
|---|---|---|
| Active account information | Throughout the active account period | Service management |
| Financial transaction records | 7 years after transaction | AML & tax legal requirements |
| KYC Documents | 5 years after account closure | PDPA & AML Compliance |
| Support communication logs | 3 years | Service references & complaints |
| Usage data & analytics | 2 years | Platform improvements |
Once the retention period expires, your data will be securely deleted or anonymised in a manner that prevents re-identification. The deletion process is carried out in accordance with internationally recognised data security standards.
The f168 platform is strictly restricted to individuals aged 18 and above. We do not intentionally collect any personal information from children or individuals under 18 years of age.
If we discover that personal information belonging to a minor has been collected without proper age verification, we will take immediate action to delete that information and close the associated account. Parents or guardians who find that their child has registered on this platform are advised to contact our support team immediately via live chat.
F168 reserves the right to update or amend this privacy policy at any time to reflect changes in our data handling practices, new legal requirements, or platform service improvements.
When any significant amendments are made, we will notify you via a prominent notice on the f168 website, in-app notification, or email to your registered address — at least 7 days before those changes take effect. Your continued use of our platform after the effective date of such changes constitutes your acceptance of the amended policy.
We encourage you to review this page periodically so you are always informed about how we protect your information. The "Updated" date at the top of this page indicates when this policy was last revised.
If you have any questions, concerns or complaints about how f168 handles your personal data, our team is here to help. We are committed to addressing every privacy-related inquiry seriously and in a timely manner.
We aim to respond to all privacy-related inquiries within 3 working days. For more formal data subject rights requests, the processing period is up to 14 working days.